For Sellers and shops
Satuvas: send salespeople out to sell (dispatch) and lock the recap
Prepare a load for a salesperson, follow sales and expenses, then reconcile cash and goods when they return.
Updated · Orders and delivery
https://satupack.com/en/bantuan/satuvas-dispatch-jual-keliling
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
The owner opens Satuvas > Settings and turns on Canvas active. Give staff permissions in User Access (Satuvas permissions: Salesperson, Manage dispatch, Warehouse receive, Finance, Approve price, View location, Set customer credit).
Add vehicles on the Vehicles tab (plate number required). On the Dispatch tab press New dispatch: choose the salesperson and vehicle, pick the goods in the large unit (e.g. bale), enter pocket money if any, then Save and dispatch. Shop stock only decreases when the dispatch departs.
Click a dispatch to see the Timeline: Dispatch, Field sales, Return, Warehouse receipt (stage 1), and Finance receipt (stage 2), with time, person, and photo proof. The Sales tab holds invoices and receivable collections, Expenses and pocket money holds receipts and expenses, Position trace holds the salesperson's trail.
Finance checks the photo and Approves or Rejects travel expenses and receivable collections. A rejected expense becomes the salesperson's liability and only the owner can reopen it. A customer's receivable only decreases once the collection is approved.
After the salesperson returns, the warehouse counts the goods in the Satuvas app (Warehouse mode). Then open the Recap tab: match transfers to the bank statement, enter the cash actually received, and press Approve and lock. Small shortfalls are borne by the shop; above the limit you choose who bears it.
The recap can be printed or downloaded as PDF and CSV; every export is logged. Remaining salesperson liabilities are on the Salesperson receivables tab.
Tips
- A salesperson's location only shows after pressing the eye button, and every opening is logged in the access log.
- New customers from the field can only buy with cash or transfer until a credit limit is set on the Customers tab.
Common questions
Where do salespeople use Satuvas?
Salespeople use the Satuvas app on their phone to sell, collect, record expenses, and receive pocket money. The Satuvas menu in the Seller Center is for owners and managers.
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Related guides
- User Access: managing team and cashier permissionsInvite staff with a code, then set their permissions down to single rights: ready-made packages, reusable named Custom packages, and cashier-app rights.
- Manage stock: add, reduce, and stock countRecord every stock change with a permanent history, from incoming goods and damaged items to a physical stock count with a mandatory reason.
- Sales Order: accepting and rejecting ordersAll incoming orders are in Sales Order; accept or reject, and answer buyers' cancellation requests.
- Shipping an order (the Kirim flow)Tick the packed items, press Kirim, and the order goes to the shop courier to accept; see what happens with third-party couriers and a chosen delivery date.
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