For Sellers and shops
Sharing your shop
Every shop has a public page; copy its link or send it on WhatsApp so customers can open your shop right away.
Updated · Managing the shop
https://satupack.com/en/bantuan/bagikan-toko
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
Open the profile menu at the top right and choose Profil toko (shop profile). The Halaman toko untuk pembeli (shop page for buyers) section has the Bagikan (share) and Lihat halaman toko (view shop page) buttons.
Press Bagikan then choose WhatsApp to send a message with the shop name and link to a customer or group. Choose Salin tautan (copy link) to paste it into a status, Instagram, or another message; Tautan disalin (link copied) appears when it worked.
On a phone or tablet there is also Bagikan lewat… (share via) to send through another app installed on the device.
The shop link looks like satupack.com/id/toko followed by the shop code. Anyone can open it without signing in, and the WhatsApp preview shows the shop name, a short description, and the logo or banner if you have added them.
Shown publicly: shop name, type (Toko, Mitra, or Agen), city and sub-district, rating and review count, items sold, time on Satupack, badge, holiday status, and the products currently available. Full address, ID number, bank account, and buyer data are never shown.
The profile details a shop fills in are shown too: logo, banner, tagline, description, announcement, shop policy, opening hours, the Chat WhatsApp button, social media, and featured products. Empty parts are hidden.
A shop on holiday can still be opened and tells buyers until when, but new orders are fulfilled by another open shop. A deactivated or frozen shop cannot be opened and shows a not found page.
Tips
- An attractive page: a clear square logo, a bright wide banner (up to 2 MB, JPG, PNG, or WebP), a one-line tagline, and a WhatsApp number meant for customers.
- Add a WhatsApp number only if you want customers to contact you. It is shown publicly and is not taken from your account number.
- Changes to the profile and products show on the public page within about 5 minutes.
- Filling in the logo, tagline, and opening hours in Pusat Penjual (Seller Center) is being prepared; until then the page uses the shop data that already exists.
Common questions
Why does the WhatsApp preview show no image?
WhatsApp keeps link previews for a few hours and only loads small public images. Send the link again later, or make sure the shop has a logo or banner.
Do customers need an account to open the shop link?
No. The shop page is open to everyone; an account is only needed to place an order.
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Related guides
- Getting to know the Seller CenterA map of the menus at satupack.com/penjual: what is where and who may open it.
- Products and Stock: adding a productAdd a product with photos, name, unit, price, and variants; active products show to buyers immediately.
- Low-stock notifications and your responseGet notified by email and WhatsApp when stock reaches its level, then record your response.
- User Access: managing the team and rolesInvite staff with a code, set their permissions, and remove them when needed.
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