For Sellers and shops
Adding shop couriers, invitation codes, and QR
Register the shop's own couriers, send the invitation code via WhatsApp or QR, and deactivate when needed.
Updated · Orders and delivery
https://satupack.com/en/bantuan/kurir-toko
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
In the side menu, open the Pengiriman (Delivery) group, choose Kurir dan ongkir (couriers and shipping rates, shop owner only), then click Tambah kurir (add courier).
Fill in the courier's name, phone number (must match what the courier uses to sign in), vehicle name and type, and No. kendaraan (plate number).
The system creates an invitation code (example KR-7H2QM). It is single-use and only valid for that phone number.
Click Kirim WhatsApp to send the code to the courier, or Tampilkan QR (show QR) for the courier to scan. The QR only contains the invitation code.
The courier installs the Satupack app and signs in with the code. See the Courier guides.
Code lost or already used? Choose Kode baru (new code) on the courier's row.
Change details through the three-dot menu Ubah (edit). Nonaktifkan stops the courier from seeing orders; Aktifkan opens it again.
Tips
- The Persetujuan GPS (GPS consent) column shows whether the courier has agreed to tracking.
- Without an active courier, orders are delivered by yourself or a freight carrier and the status becomes Dikirim immediately.
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Related guides
- Courier: signing in with an invitation code or QRA shop courier signs in to the app with the phone number the shop registered and a single-use invitation code.
- Shipping rate, service radius, and delivery servicesSet the per-km rate, the shop courier's service radius, and the delivery services your shop offers.
- Tracking shop couriersFollow the stage of every delivery and the courier's last position on the map.
- Sales Order: accepting and rejecting ordersAll incoming orders are in Sales Order; accept or reject, and answer buyers' cancellation requests.
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