For Sellers and shops
Customizing your shop page
Add a logo, banner, color, announcement, featured products, opening hours, and contacts so your shop page looks as professional as shops on big marketplaces.
Updated · Managing the shop
https://satupack.com/en/bantuan/tampilan-toko
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
Open Pusat Penjual (Seller Center) > Toko > Tampilan toko (shop appearance). A shortcut is also on the Profil toko page (the Atur tampilan toko button). The menu is for the owner and team members with the Products permission.
On a computer the live preview is on the right; on a phone switch to the Pratinjau (preview) tab above the form. The preview is the same view buyers see. On a computer choose the HP (phone) or Komputer (computer) size.
Identitas (identity): press Pilih foto (choose photo) for the logo and banner (JPG, PNG, or WebP). Drag and zoom until it fits, then press Pakai foto ini (use this photo); photos are shrunk automatically. Then fill in the Tagline (one line, up to 80 characters) and Deskripsi toko (up to 1000 characters).
Tema (theme): pick one of six colors. It is used for the tab line, section markers, and the banner background when there is no banner photo.
Pengumuman (announcement, up to 200 characters) shows at the top of the page, good for promos or a short holiday.
Produk unggulan (featured products): press Tambah (add) on products you want shown first (up to 8). Reorder with the three-dot menu on each row: Naikkan (move up), Turunkan (move down), or Hapus dari unggulan (remove).
Jam buka (opening hours): turn on the switch, tick the open days, then set opening and closing times. Samakan semua hari buka copies the first open day's hours to the other open days. Buyers see Open or Closed (WIB time).
Kontak dan sosmed (contacts and social media): fill in WhatsApp, Instagram, TikTok, Facebook, or a website. Kebijakan (policy, up to 600 characters) explains exchanges and claims.
Press Simpan perubahan (save changes) at the bottom of the screen. Belum disimpan (not saved) turns into Semua perubahan sudah tersimpan (all changes saved). Press Lihat halaman toko or Bagikan to view and share it.
Tips
- A WhatsApp number you enter is PUBLIC: every visitor can tap Chat WhatsApp and see the number. Use a number dedicated to the shop and leave it empty if you do not want to be contacted.
- The banner is wide. On a computer screen its top and bottom edges are slightly cropped, so keep important text or images in the middle.
- Inactive products or products out of stock are not shown on the shop page, even when chosen as featured.
- Changes show on the public page within about 5 minutes. Switching menus before saving asks you first.
- Everything you type is shown as plain text; links or code you type are not run.
- This page is not in the phone app yet; set it up on the web.
Common questions
The Save button cannot be pressed.
It becomes active after a change. If a field is over its limit or in the wrong format, that section gets a red dot and a message under the field.
A message says the feature is not active on the server.
The database update for shop appearance has not been installed by Satupack admin yet. Your entries are not lost on screen; contact the admin, then try saving again.
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Related guides
- Sharing your shopEvery shop has a public page; copy its link or send it on WhatsApp so customers can open your shop right away.
- Products and Stock: adding a productAdd a product with photos, name, unit, price, and variants; active products show to buyers immediately.
- Getting to know the Seller CenterA map of the menus at satupack.com/penjual: what is where and who may open it.
- User Access: managing the team and rolesInvite staff with a code, set their permissions, and remove them when needed.
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