For Cashier (PoS)
Satuvas: sending status and the offline queue
Every entry is saved on the phone first, then sent in order when there is signal. Watch the badge in the header for status.
Updated · Satuvas (field sales and warehouse)
https://satupack.com/en/bantuan/satuvas-kirim-antrean
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
Header badge: Online, Offline, N waiting, or Conflict. Tap it to open Sending status.
Sending status shows the number and value waiting and a list of receipts. Press Send now when there is signal; otherwise the app retries every minute.
Proof photos upload first, then the entry. Receipts do not wait for expense or collection photos; receipt order is kept.
A receipt marked Conflict is still valid: the store owner reviews it. You need not do anything.
Sign out and Finish canvas are blocked while any entry is unsent.
Tips
- The phone date and time must be correct. A difference of more than 10 minutes from server time shows a warning, and more than 30 minutes blocks new sales until the clock is fixed.
- Do not clear browser data before everything is sent.
Common questions
Home numbers differ from the server.
The numbers include receipts on the phone not yet sent; a note says includes N unsent receipts.
Send now is disabled.
The phone has no signal or nothing is waiting.
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Related guides
- Satuvas: signing in, PIN, and working offlineSign in with your Satupack account, create a 6-digit PIN, approve location access once, and the app opens again without internet.
- Satuvas: finishing a canvas and Receive at the warehouseThe salesperson presses Finish canvas after everything is sent; warehouse staff do Receive in Warehouse mode with two signatures and a receipt photo.
- Satuvas: receipts, changing prices, and credit termsPick items, change the price if needed (reason required), choose a customer, pay by cash, transfer, or credit. The receipt is saved on the phone first.
- Satuvas: collecting debts, logging expenses, and receiving the cash advanceEvery collection, expense, and cash-advance receipt needs a photo. The owner or finance checks it first; the status is visible in the app.
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