For Partners and Agents
Credit invoices: recording payments and reminders
A Partner records an Agent's payments and sends reminders; the Agent sees the invoices under Tagihan saya.
Updated · Invoices and credit terms
https://satupack.com/en/bantuan/tagihan-mitra-agen
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
For Partners: open Pusat Penjual > Tagihan (Tagihan pelanggan, customer invoices). Invoices are issued automatically when an Agent orders on credit.
Search with Cari nomor tagihan, SO, atau pelanggan, and filter by status: Belum bayar (unpaid), Sebagian (partial), Terlambat (overdue), Lunas (paid).
When the Agent pays (transfer or cash), click Catat pembayaran, fill in Jumlah dibayar (amount paid), choose the payment method, add a note (optional), then Simpan. The customer is notified; when the remainder is zero the invoice becomes Lunas.
To remind, click Ingatkan. The reminder goes to the customer by email and WhatsApp.
For Agents: open Tagihan saya (my invoices) to see invoices to the Partner: remaining amount, due date, and status.
The Agent pays the Partner directly (transfer or cash), then the Partner records it so the status changes.
Tips
- Due-date reminders are also sent automatically before and after the due date.
- Overdue invoices are marked red and appear in Pengingat and the Dashboard (overdue receivables).
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Related guides
- Agent List and TOP (Terms of Payment)Decide how many days of credit you offer, which Agents may pay on credit, and their credit limit.
- Order ke Mitra (for Agents)An Agent orders goods from its parent Partner in the app; the order automatically becomes a Sales Order at the Partner.
- Keuangan: cash in and cash outFollow money in and out, the cash balance, and record manual cash entries with easy-to-read charts.
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