For Partners and Agents
Order ke Mitra (for Agents)
An Agent orders goods from its parent Partner in the app; the order automatically becomes a Sales Order at the Partner.
Updated · Invoices and credit terms
https://satupack.com/en/bantuan/order-ke-mitra
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
Open the Satupack app with the Agent account, then Pusat usaha > Order ke Mitra.
Choose the goods your Partner sells and the quantity.
Check the Ringkasan order (order summary): goods subtotal, the Partner's courier shipping (added by the system), and no service fee.
If the Partner allows it, choose Tempo (credit, e.g. 14 days). The screen shows the remaining credit limit or “no limit”.
Write a Catatan untuk Mitra (note to the Partner; optional) then click Kirim order (send order).
The order automatically becomes a Sales Order at the Partner. With credit terms an invoice is issued automatically; otherwise finish payment from the order history.
Tips
- Your Partner has no goods for sale yet? The list is empty; contact the Partner.
- Credit invoices can be seen under Tagihan saya in the Seller Center.
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Related guides
- Credit invoices: recording payments and remindersA Partner records an Agent's payments and sends reminders; the Agent sees the invoices under Tagihan saya.
- Agent List and TOP (Terms of Payment)Decide how many days of credit you offer, which Agents may pay on credit, and their credit limit.
- Applying to become a Trigunung AgentAn Agent takes stock from the nearest Partner and sells to nearby buyers; the Partner answers the application.
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