For Couriers
Accepting, delivering, and photo proof
Accept the delivery instruction, deliver the goods, take the (required) photo proof, then finish the delivery.
Updated · Working as a courier
https://satupack.com/en/bantuan/terima-antar-foto
The Seller Center and the apps are shown in Indonesian. Menu and button names in bold are the exact labels you will see, with the English meaning in brackets where it helps.
Steps
The courier screen shows Perintah pengiriman (delivery instructions) from the shop and refreshes automatically every 15 seconds. A card holds the order number, items, delivery address, buyer's note, and the amount to collect for COD.
Click Terima (accept) to start delivering. The first courier to press Terima holds that delivery; other couriers no longer see it. The order becomes Dikirim (shipped) and the buyer is notified.
Make sure GPS is on (see the GPS guide). Click Buka rute di Google Maps (open route) for navigation.
At the destination take the photo proof of delivery: the goods or the recipient at the location, clear and not dark.
Click Selesaikan pengiriman (finish delivery). Without a photo the button refuses with “Foto bukti pengantaran wajib”.
For COD, collect the cash for the amount on the card. The money is recorded in the shop balance after the order completes.
The buyer presses Order received (or it happens automatically after the waiting period), then your delivery fee is recorded.
Tips
- The seller can cancel the instruction until you press Terima.
- Orders the seller has not dispatched, or that use a third-party courier, do not show up on your screen.
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Related guides
- GPS consent and GPS must stay onBuyers and shops follow the delivery through your phone's GPS, so GPS must stay on while you work.
- Courier: common problems and fixesUnknown code, instructions not showing, photo not uploaded, or a locked GPS screen: here is how to fix them.
- Courier: delivery fee, balance, and withdrawalsThe per-delivery fee enters your Balance after a delivery with photo proof; withdraw to a bank account on the website.
- Courier: signing in with an invitation code or QRA shop courier signs in to the app with the phone number the shop registered and a single-use invitation code.
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